[email protected] | 719-291-6492 | Herriman, UT
Summary#
Aspiring DevOps Engineer with strong customer-focused outlook, 3+ years of professional technical experience, and 7+ years of leadership experience.
Experience#
Databank#
Technical Support Engineer April 2024 - Present
Completed internship with Business Critical Systems team, getting hands-on experience deploying servers in a FedRAMP Rev. 5 environment.
Created scripts that managed systems via REST APIs using curl and jq.
Deployed and diagnosed Kubernetes clusters of up to 5 nodes.
Diagnosed VMware vSphere alarms.
Deployed and managed newly-built environments to public and private clouds such as AWS, VMware, and Proxmox using Terraform, Ansible, and AWS SAM.
Maintained websites using Nginx, Apache, and Traefik web servers and reverse proxies utilizing SSL, HTTP3 and other new web technologies.
Assisted customers through internal ticketing system and phone calls.
Participated in Databank Mentorship program as a mentee.
Data Center Technician October 2022 - April 2024
Deployed lab environment for data center technicians using ESXi.
Participated in large infrastructure installation projects, coordinating between vendors, internal teams and customers.
Monitored all critical infrastructure including CRACs, Generators, UPSes, ATSes, starting critical event process for any major issues.
Assisted customers on-site with any requests/needs, while maintaining security policies.
Completed cross-connects according to specifications.
TrinWare#
Production Technician December 2021 - September 2022
Rebuilt and maintained dedicated computer imaging network for Windows and Linux systems using WDS, MDT, and Clonezilla DRBL.
Maintained production network running on vSphere vCenter backed by ESXi.
Launched new process area for building hardware for new MSP clients.
Rewrote all production Standard Operating Procedures to be in line with new Master Service Agreement.
Promoted from Tier I to Tier III Production Technician in 6 months.
Amazon#
Area Manager May 2017 - November 2021
Led teams of 30 people across every warehouse process area, including sortation, inbound, and outbound.
Spearheaded continuous improvement project that increased sort rates by 2.5%.
Trained new managers, including people up to 2 levels above my own.
Promoted from Associate to Manager in 4 years.
Skills#
Automation: Go, Python, Ansible, Terraform, Bash, PowerShell
DevOps: Terraform, Gitlab CI, ArgoCD, Flux, Docker, Kubernetes
Cloud: vSphere, VMs, OCI Containers, High Availability
Storage: Object (S3, Minio), Block (SAN, iSCSI, NVMe/TCP), File (NFS, SMB/CIFS)
Network: Cisco, VLAN, TCP/IP, HTTP, SSL, DNS, Firewall, Reverse Proxy (Nginx, HAProxy, Traefik)
Education#
AWS Solutions Architect Associate April 2024
CompTIA Network + May 2023
Projects#
Homelab#
Proxmox (QEMU, KVM) on bare metal
VMs provisioned with Terraform, GitOps with Gitlab CI
CI/CD Gitlab CI with Terraform for Virtual Infrastructure, ArgoCD for Kubernetes
Secrets Management by Hashicorp Vault and External Secrets Operator
Ceph distributed storage backend
Monitored with Prometheus/Grafana
Hosts prossertech.com
Cloud Resume Challenge#
Deployed crc.aws.prossertech.com
Visit Count updates using Lambda Function through API Gateway
Website hosted on S3, served through CloudFront
Post with details available on blog.prossertech.com